Employee Experience

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EMPLOYEE EXPERIENCE

Getting inspired 

Studies show that many of our jobs today did not exist 10 years ago. Imagine: 65% of children entering school now will one day work in jobs we don’t even know about yet. This development is accelerating day by day. What does this mean for Human Resources departments and the future of work? What is the role HR should play and how can the human transformation be kick-started?

The Future of Work Pop Up Lab is the place to come for answers. Especially HR professionals face the challenges of becoming change architects and developing new skills and abilities. The Pop Up Lab is a fresh format intended as an innovation catalyst for businesses, looking to embrace digital technologies and their potential for transformation in HR. 

The first Future of Work Pop-Up Lab took place at the SAP AppHaus in Berlin for two-and-half days with a strong focus on Employee Experience. We had various activities lined up ranging from innovation methods to apply in an HR context including Design Thinking, Lego Scrum, and inspirational sessions to provide new insights and spark a mindset change.

 

Want to know more? Check out the following section!

kEY TAKEAWAYS

After two and a half days of inspiration and hard work participants were able to take home: 

  • A detailed and hands-on step by step deep dive to the Design Thinking Methodology.
  • New methodologies to emphasize with end users, ideate new solutions, as well as structure and validate ideas.
  • Inspiration and close up to HR use cases with Hololens, Emotiv, Chatbots and new technologies such as Virtual Reality and 3D Printing.
  • Food for thought from HR Experts and innovative Thinkers.
  • A stronger Network with other HR Experts driving change.
  • Innovative solutions to improve the Employee Experience back in their organizations.

OUTPUT BREAKOUT ROOMS

1. REMOTE WORK, PRODUCTIVITY AND LEADERSHIP

Anastasia Mastellou

Senior Solution Specialist,

 SAP Success Factors (MEE)

Key takeaways

  • Tools & Technology: IT equipment, infrastructure, tools, security compliance, who pays the cost
  • Managing expectations: how to make it fair for everybody? Special benefit and bonus for those not working from home?
  • Stress test for leadership: managing hybrid teams, enabling leaders, competency assessments
  • Highlight positive impacts: reassure employees and especially high performers, more collaboration space - less individual space, offer flexibility

2. REORGANIZING THE WORKFORCE

Stefan Schüssler

Business Development Manager 

Human Experience Management

Key takeaways

  • Connect: listening, gamification, mindfulness session, friday drinks, morning coffee, show your pets
  • Safety: make sure employees experience a safe workplace e.g. through seeing the production is running, respect safety
  • Differentiation: parents - singles, white collar - blue collar, public - HQ workforce, recognition of "new employee segments e.g. parents, single

3. NEW SKILLS NEEDED

Roni Cesnjaj

HR Specialist Central & Eastern Europe (CEE)

Key takeaways

  • Emotional Intelligence
  • Managing expectations: how to make it fair for everybody? Special benefit and bonus for those not working from home?
  • Stress test for leadership: managing hybrid teams, enabling leaders, competency assessments
  • Highlight positive impacts: reassure employees and especially high performers, more collaboration space - less individual space, offer flexibility

4. DESIGNING EMPLOYEE EXPERIENCE (EX)

Michael Evans

Senior Principle at Korn Ferry

Key takeaways

  • Connect: listening, gamification, mindfulness session, Friday drinks, morning coffee, show your pets
  • Safety: make sure employees experience a safe workplace e.g. through seeing the production is running, respect safety
  • Differentiation: parents - singles, white collar - blue collar, public - HQ workforce, recognition of "new employee segments e.g. parents, single

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